Reporting and Filing Claims
Anyone can report unsafe conditions at a workplace. You don’t have to be employed there to do so.
If you’re injured at work or witness or face a traumatic incident, you should report it to your supervisor, then immediately file a claim with WCB (for physical or psychological injuries).
Report Unsafe Work
Reporting unsafe work is available 24 hours a day, 365 days of the year. In an emergency, always call 911 immediately. You can report unsafe work by either:
- calling WSH Client Services
1-855-957-SAFE (7233) (toll-free in Manitoba)
204-957-SAFE (7233) (in Winnipeg)
Select ‘Option 1’ - submitting a complaint by email at wshcompl@gov.mb.ca
When placing a call to WSH you may remain anonymous. Follow-up actions are dependent on the nature of the complaint.
Report a Serious Incident
When a serious incident occurs at a workplace, the employer is required to notify the Workplace Safety and Health Branch (WSH) of the incident immediately, and by the fastest means of communication available.
- 1-855-957-SAFE (7233) (toll-free in Manitoba)
- 204-957-SAFE (7233) (in Winnipeg) Select ‘Option 1’
Definition of a serious incident (Workplace Safety and Health Regulation)
An incident:
- in which a worker is killed;
- in which a worker suffers:
- an injury resulting from electrical contact,
- unconsciousness as the result of a concussion,
- a fracture of his or her skull, spine, pelvis, arm, leg, hand or foot,
- amputation of an arm, leg, hand, foot, finger or toe,
- third degree burns,
- permanent or temporary loss of sight,
- a cut or laceration that requires medical treatment at a hospital as defined in The Health Services Insurance Act, or
- asphyxiation or poisoning; or
- that involves:
- the collapse or structural failure of a building, structure, crane, hoist, lift, temporary support system, or excavation,
- an explosion, fire or flood, an uncontrolled spill, or escape of a hazardous substance, or
- the failure of an atmosphere-supplying respirator.
File an Injury Claim with WCB
When you report a physical or psychological injury to WCB, you will be given a claim number and the name and telephone number of the adjudicator who will handle your claim.
The adjudicator is the WCB staff person who will work with you on your claim and the person you should call if you have questions.
If you have to pay for any medication or other expenses related to your injury, keep your original receipts and advise your adjudicator. The WCB may cover these expenses.
If you or a member of your family is having trouble dealing with the effects of your injury, call the WCB Distress Line, 24/7. It’s free and confidential.
- 1-800-719-3809 (toll-free in Manitoba)
- 204-786-8175 (in Winnipeg)
- Canada’s Suicide Crisis Helpline: Call or text 988 (available 24/7)